Commit 610a5d2c authored by Oliver Lowe's avatar Oliver Lowe

Merge branch 'saas' into 'master'

Add new SAAS, minor formatting

See merge request !19
parents 3dade25f 278de9ca
......@@ -2,56 +2,149 @@
## GitLab
Chances are, you're looking at it. Gitlab is being used for both open source as well as private projects.
Chances are, you're looking at it. Gitlab is being used for both open
source as well as private projects.
## Mail
Mail, we couldn't live without it (although we sometimes wish we could!). Your email account should be the very first thing you set up. We use google apps for business and you can choose wether you want to use a local mail client (Apple Mail, Outlook, Thunderbird or something like that) or the web interface. You can get started with the web interface which you can find at <https://mail.olindata.com>. You should have received a login username and password from the person helping you get set up. It usually gets sent to your personal mail.
We couldn't live without it (although we sometimes wish we could!).
Your email account should be the very first thing you set up. We use
Google's [GSuite][gsuite]. Most of us use the [web interface][odmail],
but you can also use a local mail client with IMAP - Apple Mail,
Thunderbird, mutt etc. You should have received a link to create an
OlinData Google account to your personal email address from the OD
person helping to set you up.
[gsuite]: https://gsuite.google.com
[odmail]: https://mail.olindata.com
## Slack
Since mid-2016 we use slack for our day to day communication. It is used for everything from discussions about sales opportunities to engineers asking each other for technical help and exchanging that funny 9gag post that has you giggling. Since many of us are often in different locations (either traveling, on client site, at home or in some form of office) this is really our life line. It takes a little while to get used to using a chat tool for group communications but once you get the hang of it you will miss this when it's not around.
Since mid-2016 we use [Slack][slack] for our day to day communication.
It is used for everything from discussions about sales opportunities
to engineers asking each other for technical help and exchanging that
funny 9gag post that has you giggling. Since many of us are often in
different locations (either traveling, on client site, at home or in
some form of office) this is really our life line. It takes a little
while to get used to using a chat tool for group communications but
once you get the hang of it you will miss this when it's not around.
Our [slack team][odslack] is called olindata. You should have gotten a
login in your mail, if not ping the person who's helping you get set
up.
Our slack team is called olindata and you can sign in using <https://olindata.slack.com>. You should have gotten a login in your mail, if not ping the person who's helping you get set up.
[slack]: https://slack.com
[odslack]: https://olindata.slack.com
### Slack-tiquette
* In slack you'll be added to a number of channels. You can join a number of others if you wish, but we also have some private channels which are on a need-to-see basis. If you think you need to be in any channels, feel free to join them.
* communicate openly and often. Since you won't see many of your coworkers face to face very often, it is important to make up for those opportunities to communicate. In slack you will want to be talking more then you normally would
* This goes for professional as well as personal communication: share articles, pictures, news and things you like in the #random or #general channels. Don't be afraid to annoy people, if they are not interested they will simply ignore your message.
* It goes for updates on your status like "Morning all, I won't be reachable today because I'm visiting a client's office. Call me if anything". By saying such a simple line, everyone knows why you're not available and what you're up to. It's easier for someone to read and ignore your message then it is for that one person who needs something from you to figure out where the hell you are if you didn't say anything.
* It also goes for professional stuff. Ask for help early and often, and let people know what you're working on: "hey everyone, I'm working on getting the hyperdrive of the thingiemajingie to work, but my kadoodle knowledge is failing me." If someone happens to have kadoodle skills they'll probably be very happy to help you on your way.
In slack you'll be added to a number of channels. You can join a
number of others if you wish, but we also have some private channels
which are on a need-to-see basis. If you think you need to be in any
channels, feel free to join them.
Communicate openly and often.
Since you won't see many of your coworkers face to face very often, it
is important to make up for those opportunities to communicate. In
slack you will want to be talking more then you normally would
This goes for professional as well as personal communication: share
articles, pictures, news and things you like in the #random or
#general channels. Don't be afraid to annoy people, if they are not
interested they will simply ignore your message.
It goes for updates on your status like "Morning all, I won't be
reachable today because I'm visiting a client's office. Call me if
anything". By saying such a simple line, everyone knows why you're
not available and what you're up to. It's easier for someone to read
and ignore your message than it is for that one person who needs
something from you to figure out where the hell you are if you didn't
say anything.
It also goes for professional stuff. Ask for help early and often, and
let people know what you're working on: "hey everyone, I'm working on
getting the hyperdrive of the thingiemajingie to work, but my kadoodle
knowledge is failing me." If someone happens to have kadoodle skills
they'll probably be very happy to help you on your way.
## RedMine
Redmine is not used too much anymore but it contains a wealth of information in it's wikis and issues.
Redmine is not used too much anymore but it contains a wealth of
information in it's wikis and issues.
## TripIt
This is to record your travels. If you use it often for OD purposes contact Walter and we can get you a pro account which gives additional functionality.
This is to record your travels. If you use it often for OD purposes
contact Walter and we can get you a pro account which gives additional
functionality.
## Adobe EchoSign
For e-signature purpose. You won't get an account on this by default but if you need it contact Walter and he can help you get set up.
For e-signature purpose. You won't get an account on this by default
but if you need it contact Walter and he can help you get set up.
## Xero
The bookkeeping for all entities of OlinData is done in this system. Mine has been tending to this since the very beginning of OlinData and we keep track of each and every invoice, expense etc.
The bookkeeping for all entities of OlinData is done in this system.
Mine has been tending to this since the very beginning of OlinData and
we keep track of each and every invoice, expense etc.
## Amiando
A ticketing system that we are using to sell our training tickets. Buyer can choose to pay us directly as well with the condition that they provide us a PO. We will then issue them an invoice.
## Workable
Our recruitment tracking system. We use this for keeping track of job applicants and following them through the system.
A ticketing system that we are using to sell our training tickets.
Buyer can choose to pay us directly as well with the condition that
they provide us a PO. We will then issue them an invoice.
## Workable
Our recruitment tracking system. We use this for keeping track of job
applicants and following them through the system.
## BambooHR
Our HR system. Used for registering days off, your contract details and all other HR related stuff.
Our HR system. Used for registering days off, your contract details
and all other HR related stuff.
## Grafana
[Grafana][grafana] is a web app that renders pretty time-series graphs
of data such as our AWS expenses. The graphs are displayed as
dashboards that we like to show on screens in the office.
[grafana]: https://grafana.com
## Snipe-IT
[Snipe-IT][snipeit] is an open source, browser-based asset management
web app. We keep track of things like employee laptops, monitors and
expensive coffee making gadgets in here.
[snipeit]: https://snipeitapp.com
## A Cloud Guru
The video tutorials from [A Cloud Guru][acloudguru] walk you through
most basic and advanced topics that you will deal with in big
cloud providers (AWS, Microsoft etc.) certification exams.
[acloudguru]: https://acloud.guru
# What to install
A secure password storing application. You can use https://www.keepassx.org/. Store the file on dropbox so you can access it from any device that you have dropbox on.
A secure password storing application. You can use
https://www.keepassx.org/. Store the file on dropbox so you can access
it from any device that you have dropbox on.
# Systems no longer in active use
## Podio
Podio was used for basic HR, our list of upcoming trainings and former trainees.
Travel information can also be added/found in Podio.
Podio was used for basic HR, our list of upcoming trainings and former
trainees. Travel information can also be added/found in Podio.
## Pipedrive
This was our sales CRM, used to store all cases/opportunities and keep track with all the actions needed. Since we have shifted business models this is not so critical anymore.
This was our sales CRM, used to store all cases/opportunities and keep
track with all the actions needed. Since we have shifted business
models this is not so critical anymore.
Markdown is supported
0%
or
You are about to add 0 people to the discussion. Proceed with caution.
Finish editing this message first!
Please register or to comment