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# Company culture
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You'll be reporting on paper to your direct manager. That said, we try to keep the hierarchy out of the way. We're small and we're all on the same team here. In your daily work, both Mine as well as Walter are equals to you. We will do our very best to keep seniority or rank out of business decisions, and instead make decisions based on verifiable sources. We think the only times that this will be an issue is when there's real trouble. Either from your side or from ours, we would like to make it clear on paper. We aim to never get in any kind of trouble, but sometimes it’s unavoidable. At such times  it's better to have clearly defined who you report to so you can go to them and trust them to handle your problems. We'll all be equal in every day work though.

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## Honesty
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In our company culture, we find honesty super-important:  If you mess up (which we all do, we're learning every day) don't worry, we don't do the blame game. Just confess as soon as you find out and we'll work together to find a solution for the problem. We find that is much more productive than pointing fingers. Obviously, we strive to mess up as little as possible ;)

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## Initiative
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Next up on the important list: Initiative. This one is strongly related to us being geographically distributed and being so young. We like it when you say: "hey, i think this thing over here is important, can I pick it up or can someone else do it?". That makes us better every day. After all, you're the one that knows your skillset best, and even though it might be super-obvious to you, we might have never thought of it :)

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## Communication

### Being verbose
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Another big one: Communication. No one expects you to jump up and do a task as soon as it comes in (unless someone is literally dying maybe ;) ). What is important though, is that you respond and let us know what we can expect. Not immediately, but definitely within the next business day. In general, on the tech side we have a policy that we don't do emergency support but we'll jump in if we happen to be online. If we're not online, we'll help the next business day. That might seem strange, but as long as we're honest about it upfront, it's clear to clients what they can expect. The same goes for internal communications: if you happen to be online, just respond that you'll look into it later. Takes 30 seconds more than only reading it, but it does let the other person know what they can expect.

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### Being polite
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## Feedback
1.  Your opinion matters: When you ask questions and demand a clear satisfying answer, that puts us in a position to meaningfully answer whatever is thrown at our way. Things like asking for the strategy of upcoming years makes us go and write it down for you. At the end we all benefit from more structure and openness to everyone. If the answer or the document is still not clear to you, point out the parts which are vague. Please ask for more. Ask questions in person, add your comments on the documents, ask for one-on-ones. When you wonder why certain decisions are made, feel free to ask anytime.
2.  Healthy skepticism is necessary: Without communication, we will be a bunch of people bumping into each other. When we ask for your opinion, we do not expect to hear only the positive comments. We all need a dose of reality. However, we also need to keep in mind during those discussions that being remote and talking to each other through our keyboards (and not having English as our mother tongue) makes it more difficult to find the right words sometimes. After having a few stressful hours at the client, it is easy to take a criticism personal or channel our tiredness to each other. As long as we keep the line between constructive criticism and negative attitude, we will find a way to end the discussion in a friendly way. If you don't like the work or comments of the other people in the team, tell what you would do better and how. In other words, action speaks louder than words. That way, we can all discuss together and come up with a solution which will develop OlinData better. This is a small company, we need your input to build a stronger culture. 
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## Changing roles
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Your primary work focus is the role given in the team. That doesn't mean your work has to be limited to that though. If you want to try your hand at for instance graphic design, let us know and we'll figure it out together.
If you feel like you'd be happier with another role in the company, please bring it up with your direct manager and we'll be happy to discuss and see if we can accommodate.

## do first, ask permission later
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We have a culture of do first, ask questions later. Unless it is about something really important, we prefer it if you make a decision on something yourself, go with that and then tell us what you chose and why. In the beginning we'll monitor you a bit more closely, but especially after you get settled the above way works much better: example: instead of you asking us which color we want our new business cards to be, you just pick that fluorescent pink and then tell us why (and it better be a good reason if it's pink :P ). If someone doesn't like it, we can roll back relatively easily. The reality of the situation is that once your vetted, we trust your decision making skills. In 95% of the cases we'll totally agree with your decision, and the advantage for you is that you don’t have to wait for our decision on your task before you can continue.

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## Multi-cultural
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Something we do not want to neglect in this multi-religion company. We respect all religions, but it is your responsibility to not offend anyone and/or feel offended. Kindly not to bring any reference from your holy book or any religion related stuffs into the business environment, where we have no space for this. We would like you to respect each other, even if they don't agree with each other.
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Diversity makes us stronger: Have you heard of the concept of "unconscious bias"? If not, please read about it. It is good to keep in mind that we might be limiting our thinking process which results in prejudices we have for each other. We are an awesome group of people coming from different parts of the world and speaking (at least) 6 languages fluently. It makes us only stronger to let our cultural differences shape our company. It does not take much effort to take a few extra minutes and think about why we react to someone's question or remark before we post it on Slack. Diversity is great, but inclusion is better.